1. What types of animation services do you offer?
We create 2D animations, 3D animations, motion graphics, explainer videos, product animations, and animated branding assets (logos, titles, intros, etc.).

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2. How much does an animation project cost?
Pricing depends on factors such as animation style, length, and complexity. We’ll provide a custom quote based on your project’s scope.

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3. How long does it take to produce an animation?
Simple motion graphics can be completed in a few weeks, while detailed 3D animations or large-scale projects may take several months. Timelines are established during the planning phase.

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4. Do you help with concept development and storyboarding?
Yes! We assist with creative direction, scriptwriting, and storyboarding to ensure your animation tells a clear and compelling story.

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5. Can you match our existing branding or style guidelines?
Absolutely. We ensure every animation aligns perfectly with your brand’s look, tone, and messaging.

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6. Do you offer animated video marketing support?
Yes. Beyond production, we can help optimize and distribute your animated videos across platforms to maximize visibility.

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7. Can animations be combined with live-action footage?
Yes, we often integrate animation with filmed content to create engaging hybrid videos.

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8. Do you work with businesses in specific industries?
We serve all industries—from tech startups and healthcare providers to nonprofits and lifestyle brands—tailoring animations to their unique audiences.

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9. Who owns the final animation?
Upon project completion and payment, full rights to the animation are transferred to you.

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10. How do we get started?
Simply reach out via our website to schedule a consultation. We’ll review your goals and craft a plan to bring your vision to life.

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11. What is your refund policy for animation services?

Because animation is a fully customized creative service, we do not offer refunds once work has begun. This includes concept development, storyboarding, character design, asset creation, animation drafts, and production work.

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12. Why are there no refunds after work starts?

Animation requires extensive planning, illustration, design time, and technical production. Once creative labor and resources are invested, the work cannot be reversed or reused for another project.

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13. Are deposits refundable?

No. All deposits are non-refundable because they cover project setup, planning, concept development, and early design labor.

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14. What if I need to cancel my project?

If you cancel before any work begins, you may be eligible for a partial refund minus the non-refundable deposit. Once any form of pre-production, design, or animation work has started, no refunds will be issued.

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15. What if I am not satisfied with the animation?

We offer revision opportunities within the agreed project scope to ensure the animation aligns with your expectations. Dissatisfaction does not qualify for a refund, though additional revisions can be provided at an additional cost if needed.

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16. What if I delay the project or stop responding?

If you become unresponsive for an extended period, the project may be paused. Payments and deposits are not refundable, and a restart fee may be required to continue work.

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17. Do these refund terms apply to all animation services?

Yes. All animation services including storyboarding, design, asset creation, animation sequences, sound design, and final delivery are covered under our no refund policy once work begins.