1. What types of photography services do you offer?
We specialize in corporate photography, branding shoots, product photography, headshots, events, lifestyle imagery, and more.
 

2. Do you provide studio and on-location shoots?
Yes. We offer both in-studio sessions at 1210 Studios and on-location shoots at your desired venue.
 

3. Can you help with creative direction and styling?
Absolutely. Our team offers guidance on concepts, styling, and posing to ensure a polished final product.
 

4. How much do photography services cost?
Pricing depends on the type of shoot, number of images, and post-production needs. We’ll provide a custom quote tailored to your project.
 

5. Do you edit the photos?
Yes. All images go through professional editing to ensure they meet our high-quality standards.
 

6. How long does it take to receive the final photos?
Turnaround times vary depending on the project, but most sessions are delivered within 1–2 weeks.
 

7. Do you offer event photography?
Yes. We cover corporate events, private gatherings, conferences, and more—capturing moments that matter.
 

8. Can you handle high-volume product photography?
Yes. We work with e-commerce brands and businesses needing consistent product imagery at scale.

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9. Do you travel for shoots?
Yes. We serve clients nationwide and are available for travel outside our studio locations.

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10. Who owns the rights to the photos?
Upon project completion and payment, you receive full usage rights to the delivered images.

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11. Do you offer long-term photography packages or retainers?
Yes. For businesses with ongoing photography needs—such as e-commerce brands, marketing teams, and agencies—we offer long-term packages and retainer/contract agreements. These include regular shoots, priority scheduling, and custom pricing. Contact us to explore options.

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12. What is your refund policy for photography services?

Because photography requires customized planning, scheduling, and creative labor, we do not offer refunds once work has begun. This includes pre-shoot coordination, travel, the actual shoot, and editing or retouching.

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13. Why are refunds not offered after work starts?

Photography services require reserved dates, preparation time, equipment allocation, and editing labor. Once these resources are used, the time and costs cannot be reversed.

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14. Are deposits refundable?

No. All deposits are non-refundable because they secure your shoot date and cover pre-shoot preparation and planning.

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15. What if I need to cancel my session?

If you cancel before any work or scheduling has begun, you may be eligible for a partial refund minus the non-refundable deposit. Once planning, travel, or shooting has begun, no refunds will be issued.

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16. What if I am not satisfied with the photos?

We offer revision opportunities such as retouching or color adjustments within the agreed project scope. Dissatisfaction does not qualify for a refund, but additional edits can be arranged if needed.

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17. What if I delay the project or stop responding?

If you become unresponsive for an extended period, the project may be paused. Payments and deposits are not refundable, and rescheduling or restart fees may apply depending on availability.

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18. Do these refund terms apply to all photography services?

Yes. All photography services including planning, shooting, travel, editing, retouching, and final delivery are covered under our no refund policy once work begins.